Pre-Admission Patient Pack
Click here for the Pre-Admission Patient Pack
Patient Information Booklet
Click here for your Patient Information Booklet
Patient Information for Colonoscopy preparation
Click here for information on Colonoscopy Bowel Preparation Instructions
Click here for information on for People with a Disability
Click here for information on Colonoscopy resources for Aboriginal and Torres Strait Islander peoples.
Patient Information about the Colonoscopy Care Standards
Click here for information on the Colon Care Standards: what you need to know
Click here for information on Anaesthesia for Endoscopy
Patient Family Escalation Process – Blue Flag
Click here for more information on the Blue Flag three-step process to support patients of any age, their families and carers, to raise concerns if a patient’s health condition is getting worse or not improving as well as expected.
Click here for details on Transport Options to access services in Stawell
The Australian Charter of Healthcare Rights
Click here to view or download a new Healthcare Rights flyer with information for consumers
Click here for The Australian Charter of Healthcare Rights poster
Click here to see a video on the The Australian Charter of Healthcare Rights
The Charter of Aged Care Rights
Click here for the Charter of Aged Care Rights Booklet
Click here for the Charter of Aged Care Rights Poster
Click here for the Charter of Aged Care Rights Video
Click here for a factsheet on what to expect if you experience harm during health care
Click here for a factsheet on preparing and participating in open disclosure discussions.
Statutory Duty of Candour
Victoria’s Duty of Candour legislation commenced on 30 November 2022. It ensures that patients and their families/carers receive an apology and open, honest communication when they suffer a serious adverse patient safety event.
We partnered with the Health Issues Centre to develop patient resources to aid in the understanding of the new legislation and you can find these at Resources for patients, families and their carers | Safer Care Victoria.
To contact the Duty of Candour team, please email email@example.com.