Fees and Billing

Making payments

If you need to make a payment to Grampians Health Stawell or the Stawell Medical Centre please avoid coming in person, you are requested to use one of the following methods:

  • Direct Debit  BSB: 013-815    Account Number: 286321431    Account Name: Stawell Regional Health    Reference: Invoice Number/Name, or
  • Phone  03 – 5358 8500 and pay over the phone.

Inpatient Billing

Medicare covers public patient bed fees, x-rays and pathology.

By utilising your private health cover when attending Grampians Health Stawell you benefit the Hospital in a substantial way. Fees raised by the Hospital are retained by it for use in this community. We bill private health funds on behalf of patients for the majority of inpatient accounts for bed fees, consults, and radiology. Some specialists do their own claiming. Private patients will not incur an out pocket for hospital bed fees, consultations or radiology as long as you are covered from your health fund for your admission.

For Veterans’ Affairs Gold Card holders, your hospital stay will be fully covered by the Department of Veterans’ Affairs (DVA). White Card holders must notify the hospital as soon as possible so your fees can be presented to the DVA for consideration of payment.

Self-funded patients are responsible for all costs associated with their admission. A quote is provided by the surgeons’ rooms prior to admission for surgery. Please note that the quote is an estimate and can change depending on the actual services provided.

Outpatient Billing

Radiology: For general X-Rays there is no gap, however for an ultrasound or CT examination, a gap payment should be anticipated. All accounts need to be forwarded to Medicare for a rebate.

Stawell (Sloane St) Collection Centre: Australian Clinical Labs’s fee will be charged and is covered mostly by Medicare, however for some examinations there is a gap.

Allied Health: For Allied Health services, such as physiotherapy or podiatry, the fees charged for these services are determined by the Victorian Government Department of Health. These fees change from time to time and there is no Medicare rebate for these fees.

Bed day fees for Medicare ineligible patients: Contact Grampians Health Stawell 03 – 5358 8500 to be provided with current information.